How To Use TalentCards Analytics To Make Important Business Decisions (TalentCards tutorial)

Understanding TalentCards Analytics

TalentCards (in my opinion, the best mobile learning management system for employee training on the market) offers detailed analytics to help you monitor employee engagement and performance. These insights empower you to measure the effectiveness of your training programs and ensure that they align with your company’s key performance indicators (KPIs). Before diving into TalentCards analytics, it’s essential to establish clear KPIs for your training initiatives. These could include sales performance, customer service ratings, or efficiency improvements in daily tasks.

And, I invite you to try TalentCards out for yourself by using my link that will not only give you an unlimited free trial, you will also gain free access to my online course - TalentCards Made Simple (just click here).

Aligning TalentCards Analytics with KPIs

One of the biggest mistakes companies make is tracking analytics without a clear comparison to KPIs. Here’s how you can effectively integrate TalentCards analytics with your company’s performance metrics:

1. Track Improvement Over Time: If your goal is to improve sales conversion rates from 1% to 10%, use TalentCards to monitor whether employees who engage with training materials show improvement in their sales performance.

2. Compare Completion Rates with Performance Metrics: If employees completing more training sessions show increased productivity, this indicates that the training content is effective. However, if completion rates are high but performance isn’t improving, adjustments to the training material may be necessary.

3. Identify Engagement Trends: TalentCards allows you to track whether employees are logging in, engaging with course content, and completing modules. If KPIs aren’t improving and employees aren’t using TalentCards, the issue might be with adoption rather than content quality.

Using TalentCards Analytics to Make Business Decisions

With a clear understanding of how analytics tie into KPIs, here’s how you can use TalentCards data to refine your training strategy (I also highly recommend that you watch the video embedded above and here to see how to do all of this practically in TalentCards):

Or, just grab your free trial of TalentCards and access my TalentCards Made Simple online course, and learn even more.

Scenario 1: KPIs Are Improving, and TalentCards Usage is High

If your company sees an increase in key metrics (e.g., higher sales, improved customer satisfaction) and TalentCards analytics show strong engagement, your training program is on the right track. In this case, you may consider expanding training efforts to reinforce positive trends.

Scenario 2: KPIs Are Improving, but TalentCards Usage is Low

If performance is improving but employees aren’t fully engaging with TalentCards, your training may be supplemented by other factors such as peer learning or external resources. In this case, you should assess whether TalentCards content is necessary or whether certain modules should be optimized.

Scenario 3: KPIs Are Declining (or staying the same), but TalentCards Usage is High

If employees are completing training but performance metrics are dropping, the training content may need revision. Consider gathering feedback to understand whether the material is relevant, practical, and engaging.

Scenario 4: KPIs Are Declining (or staying the same), and TalentCards Usage is Low

If both training engagement and performance are low, the problem likely lies in adoption. Employees may not see the value in the training or may find the platform difficult to navigate. In this case, increasing awareness, offering incentives, or restructuring training modules can help improve engagement.

Analyzing TalentCards Data: Where to Look

TalentCards provides two key areas for analyzing performance: the analytics dashboard and the infographics section. Here’s how to navigate these sections effectively:

• Activity Timeline: Tracks individual and group engagement over time, showing trends in usage.

• App Activity: Provides insights into how frequently employees are using the platform.

• Course Completion Rates: This shows the percentage of users completing each module, helping identify bottlenecks.

• Leaderboard Metrics: Tracks engagement through gamification elements, highlighting top learners.

Enhancing Training with TalentCards Gamification

One of TalentCards’ strengths is its ability to gamify learning through leaderboards and rewards. However, it’s essential to balance competition with meaningful learning. Here’s how to ensure gamification supports your KPIs:

• Reward employees not just for completing courses but for applying learned skills in their roles.

• Monitor whether leaderboard rankings correlate with actual business performance.

• Avoid incentivizing completion for completion’s sake—focus on knowledge retention and practical application.

Final Thoughts

TalentCards is an invaluable tool for mobile learning, but its true power lies in its analytics. By aligning TalentCards data with your company’s KPIs, you can make informed business decisions that drive real change. Whether you’re tracking engagement, assessing training effectiveness, or refining course content, using TalentCards analytics ensures that your training program contributes to organizational success.

Ready to get started? Sign up for an unlimited free trial of TalentCards today and access the TalentCards Made Simple course to maximize your training efforts.